May 3 2016
So you send a few shipments North and South using your local carrier that you have worked with for years. The staff has just undergone a changeover and you miss a couple of deadlines while they are learning to get their shipments on time. And then you turn to a partner like Landstar.com to get some quotes for a different shipment. The quotes come back instantly and you connect with one of their operators for a good experience that is meticulously planned.
Over time, the question becomes, how can you rely upon your shipping partners when there will be ups and downs in the business cycle that can impact their performance.
One of the first answers is that a company that focuses on providing state of the art global logistics will always come out ahead when it comes to creating an environment that people would want for their shipments. Part of this type of commitment to logistics is ensuring that each trailer and cab that belong to the network have a way of getting an instant update on the whereabouts of the cargo. The schedulers in the office can only do their job so well without having perfect road information.
Fortunately, many operators use the internet of things to keep track of their cargo and provide instant updates to clients who want to track their shipment specifically.
Another area that is important in logistics is the system that coordinates the assets and billing items of partners and the client. If you are a company that uses local operators to fill your network out, if you are sharing a shipment, it is best for that operator to be able to have their information update your system seamlessly so that no one has to waste time entering the information. Similarly, it is a good idea for clients to hold out for a system that allows them to access information from all service suppliers while remaining able to pay the company that aggregated the services on their behalf.
Finally, if your partner has a strong system in place, it also pays to check out the expertise of their people. Computers can be the backbone of a logistics system but people are the ones that make it flesh and blood for the client. A good logistics agent knows the routes and can counter almost any type of calamity that can occur during the course of a regular business day.